Virginia Gardens Auto Repair

Rick was kind, patient and respectful of my concerns. He was truthful about what the car might or might not need and explained everything thoroughly. Price was reasonable, and was ready to be picked up when he said it would be. Thank you for taking the stress out of our situation.

Very nice 👍 Thank you for your help

Took my truck here because AAA had them as an affiliate. They quoted me over a thousand dollars for a THERMOSTAT REPLACEMENT!!! Good thing I’ve had this issue with another vehicle in the past and knew damn well it shouldn’t cost that much. I immediately had it towed to another location that charged me a third of the cost. Even with the extra tow cost I still paid an extremely reasonable price with another shop. What a joke. Just save yourself the money. Especially if you’re a woman, I definitely feel they were trying to pull a fast one on me. The only good thing that came from them is I now have a reasonably and trustworthy auto shop to take my vehicles to because I decided to get a second opinion.

Very smooth experience and a professional and courteous team! Look forward to returning when in need.

I wrote a review on August 11 and gave them 1 star based on what I thought was handled wrong. Since then I was contacted by the manager Fred, and we had a nice long conversation about this. He was polite and friendly. He explained me his point of view and also about some of the intricacies of the AC system mainly the compressor, and I explained him my point of view. We did not 100% agree, but Mister Fred did as much as he possibly could to close the gap between what I thought should be done and what his thoughts about this matter were. And I appreciate that. I took my car back to the garage and he checked it himself, fixed the problem and checked it afterwards again. It was a good experience. At all other times in the past my dealings with this garage have been good as well, hence I have changed my initial 1 star rating back to a 5 star rating, and I whole heartedly recommend this garage to all.

The best