Saturday of a vacation weekend. I called Friday and was offered 7:30 am on Saturday morning first in for oil change. When I arrived I was told two techs had called in so I would have to wait. Holiday weekend either close and give the employees a day off or require them to work.
Russell, Thank you for taking the time to share your feedback and for your 4-star review! We appreciate your understanding that emergencies can't be scheduled, and we apologize for the unexpected challenges we faced on Saturday, including a tech calling in sick and another running late. Despite these hurdles, we're thrilled to have accommodated you on short notice and gotten you in and out in just 1 hour and 15 minutes! We're proud to prioritize our team's well-being by closing on Memorial Day Monday, unlike many other retail businesses. Thank you for your understanding, and we look forward to serving you again soon!"
- DORAL AUTO CARE